Stop the bleeding, then stop it happening again. rrtQ triages incidents, finds true root cause, and restores service with controls that stick.
Pillars
Structured triage
Timelines, ownership, comms.
Forensics & RCA
Logs, traces, correlated evidence.
Contain, remediate, recover
Fixes with validation.
Post-incident actions
controls, documentation.
Process
Related Technologies
Promise
Time-to-Resolution Improvement
Managed Major-Incident Uptime
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Root Cause Analysis & Incident Response
Dealing with a major incident? We’ll stabilize service, prove root cause, and implement durable fixes that prevent a repeat.
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